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15/02/2018

Berlin Business Process Management & Operational Excellence

SGSS will participate in the Berlin Business Process Management & Operational Excellence in Berlin on 15 February 2018.

Laurent Marochini, Head of Innovation and Process Improvement, will be a speaker on the roundtable “Performance management in the digital age” from 3:35pm-4:10pm.

The panel discussion will provide insights on:

  • BPM and digitalization; a new wave
  • How to find optimal KPIs to measure performance
  • Are KPIs true indicators of performance in the digital era?
  • Do your KPIs reflect your process inefficiency?
  • The future of quality

Find out more about this event